Custom Synthesis in Detail II
Many good companies offer custom synthesis and manufacturing capability. They too will have excellent technical, production and analytical facilities, but we know that is not enough.
At ProSynth you will find a dedicated team of people who together consistently achieve remarkable results. Our commitment, reliability, accuracy, technical competence and clear communication, are all essential skills that enable us to deliver what we promise. ProSynth offer a comprehensive and confidential service operating to meet our commitment to quality, our customers, health, safety and environmental standards.
Evaluation and Offer
The realistic evaluation of a custom project needs experience and input from a wide range of sources of information. At ProSynth we have a team of highly experienced chemists, an archive of over 10,000 reaction procedures actually carried out in our laboratories, an extensive in-house library, and access to the Chemistry Library at the University of Cambridge.
After detailed analysis of the requirements of the project, a proposal including a reaction scheme where appropriate is forwarded to the potential customer. Time is a precious commodity for all of us and we aim to respond within 48 hours; if additional research is required we will let you know, providing an indication of the time needed to evaluate and then respond.
Our proposals will include indications of the labour time and the raw materials cost for the work. This open approach works well, as it enables clear discussion of the project between ProSynth and the customer. For example, the starting material may be expensive for us to purchase, but the customer may have the material in stock or be able to purchase it at a better price than we can. With this information we can re-cost accordingly.
Chemical competence and clear communication between customer and supplier is, we believe, essential. Short effective lines of communication both internally and externally are vital to achieve positive results in a timely fashion. We believe a business relationship should be honest and open and our customers seem to like and appreciate things this way.
Updates and Progress Reports
If our offer is accepted, the work gets underway...... In truth, things don't always go smoothly. It might be the chemistry, it might just be a plain old-fashioned mistake. If we can fix it we do - but if we can't fix it in the original time frame, we let you know. We give regular updates, whether good or bad, as frequently as you would like them.